Privacy policy

Effective Date: July 17, 2026

Welcome to Ray of Light Fused Glass ("Company," "we," "our," or "us"). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.rayoflightfusedglass.com (the "Website"), purchase our products, or interact with us.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the practices described below, please discontinue use of our Website.

 

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Ray of Light Fused Glass
Spokane, Washington

Email: rayoflightfusedglass@comcast.net
Phone: (509) 981-2986
Facebook Messenger: Available through our official Facebook page

Information We Collect

Depending on how you interact with our Website, we may collect the following information.

Information You Provide

When placing an order, contacting us, or subscribing to our newsletter, you may voluntarily provide:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely through our payment providers)

  • Information submitted through our contact form

  • Information provided when requesting custom work or contacting customer service

Information Collected Automatically

When visiting our Website, Shopify may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our Website

  • Referring websites

  • Website performance and security information

This information helps operate and secure the Website.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Respond to customer questions and requests

  • Provide customer service

  • Arrange shipping or local pickup

  • Communicate regarding purchases

  • Send newsletters and marketing emails to customers who choose to subscribe

  • Protect against fraud and unauthorized transactions

  • Comply with applicable legal obligations

We only collect information reasonably necessary to operate our business.

Products and Services

Ray of Light Fused Glass offers handcrafted fused glass artwork and related products, which may include:

  • Jewelry

  • Decorative glass artwork

  • Home décor

  • Gifts

  • Seasonal creations

  • Custom fused glass commissions

  • Other handcrafted fused glass products

Product offerings may change without notice.

E-Commerce and Payment Processing

Our Website is hosted through Shopify.

Payments are securely processed through trusted third-party payment processors, including:

  • Shopify Payments

  • Square

  • Etsy

We do not store or maintain your complete credit card or payment information on our servers. Payment information is securely processed according to the security standards maintained by our payment providers.

Cookies and Tracking Technologies

At this time, we do not intentionally use cookies for advertising, behavioral tracking, or website analytics.

However, Shopify and certain technical services necessary for operating the Website may use essential cookies that enable functions such as:

  • Shopping cart functionality

  • Secure checkout

  • Session management

  • Website security

These essential technologies are necessary for the proper operation of the Website.

Email Marketing and Communications

If you choose to subscribe to our newsletter, we may occasionally send:

  • Newsletters

  • Product announcements

  • Special promotions

  • Event updates

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in each email or by contacting us directly.

Order confirmations, shipping notifications, and customer service communications are considered transactional communications and are not affected by marketing opt-out requests.

Sharing of Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Information may be shared only when necessary with trusted service providers that help operate our business, including:

  • Shopify

  • Square

  • Shipping carriers

  • Government or legal authorities when required by law

These providers receive only the information necessary to perform their services.

Links to Third-Party Websites

Our Website may contain links to third-party websites or social media platforms, including:

  • Facebook

  • Instagram

  • Etsy

Once you leave our Website, we are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Data Security

Protecting your information is important to us.

Our Website utilizes the security features provided through Shopify, including secure website encryption (SSL) and industry-standard safeguards designed to protect customer information during transmission.

While no method of electronic storage or transmission is completely secure, we take reasonable measures to protect your personal information.

Children's Privacy

Our Website and products are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate parental consent, we will promptly delete that information.

Privacy Rights and Legal Compliance

Depending on your location and applicable law, you may have the right to request:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your personal information

  • Removal from marketing communications

We generally retain customer information only as long as necessary to fulfill business, accounting, tax, or legal obligations. When no longer needed, personal information is typically deleted within approximately six (6) months to one (1) year, unless a longer retention period is required by law.

Marketing subscribers may unsubscribe at any time.

To submit a privacy request, please contact us using the information listed below.

Local Pickup and Shipping

Ray of Light Fused Glass offers:

  • Shipping

  • Local pickup by arrangement

  • Purchases at participating art shows and events

Customers selecting local pickup will be contacted to arrange a mutually convenient pickup time and location.

Aggregated Statistics

At this time, we do not intentionally collect or analyze anonymous visitor statistics for marketing or website improvement purposes beyond information necessary to operate our Website through Shopify.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, or legal requirements.

When updates are made:

  • The Effective Date at the top of this Policy will be revised.

  • We generally review and update this Privacy Policy annually, or sooner if required.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Ray of Light Fused Glass
Spokane, Washington

Email: rayoflightfusedglass@comcast.net

Phone: (509) 981-2986

Facebook Messenger: Available through our official Facebook page

We appreciate your trust and are committed to protecting your privacy while providing beautiful handcrafted fused glass artwork and excellent customer service.